Effective Date: 6-5-2025
Last Updated: 6-5-2025
At Everything Starts with Hope ("we," "our," or "us"), we respect your privacy and are
committed to protecting your personal information. This Privacy Policy explains how we collect,
use, and safeguard your information when you visit our website, download our resources, or
engage with our services.
• Name and Email Address: When you download free resources, join our newsletter, or
contact us
• Contact Information: Phone number, mailing address when provided for speaking
inquiries or book orders
• Communication Content: Messages you send through contact forms or email
• Survey Responses: Feedback about our book, resources, or website experience
• Website Usage Data: Pages visited, time spent on site, click patterns, referring websites
• Device Information: Browser type, operating system, IP address, device identifiers
• Cookies and Tracking: We use cookies to improve your browsing experience and
analyze website performance
• Resource Delivery: Send you requested downloads like the Hope Toolkit and bonus
materials
• Newsletter Communications: Share hope-building content, updates, and exclusive
resources
• Customer Support: Respond to your inquiries and provide assistance
• Website Improvement: Analyze usage patterns to enhance user experience
• Community Building: Facilitate connections within our hope-focused community
• Send relevant content about hope, resilience, and personal development
• Notify you about new books, speaking events, or programs
• Share success stories and community highlights (with permission)
We process your personal information based on:
• Consent: When you voluntarily provide information or sign up for communications
• Legitimate Interest: To improve our website, analyze usage, and grow our community
• Contractual Necessity: To deliver requested resources or respond to inquiries
We DO Share Information With:
• Email Service Providers: To deliver newsletters and resource downloads
• Website Analytics: Google Analytics to understand website performance
• Payment Processors: For any paid products or services (if applicable)
• Legal Requirements: When required by law or to protect our rights
We DO NOT:
• Sell your personal information to third parties
• Share your email address with other marketers
• Use your information for purposes unrelated to our mission
Email Communications
• Unsubscribe: Use the unsubscribe link in any email
• Preferences: Update your communication preferences anytime
• Frequency Control: Choose how often you hear from us
Data Rights (GDPR/CCPA)
• Access: Request a copy of personal information we have about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-Out: California residents can opt-out of data "sale" (though we don't sell data)
We implement reasonable security measures to protect your information:
• Encryption: Secure data transmission using SSL certificates
• Access Controls: Limited access to personal information
• Regular Updates: Keep security measures current
• Secure Storage: Store data with reputable, secure service providers
• Newsletter Subscribers: Until you unsubscribe or request deletion
• Resource Downloads: Until you request deletion or we no longer provide the service
• Contact Inquiries: Typically 2-3 years for business purposes
• Website Analytics: Aggregated data retained for ongoing improvement
Your information may be transferred to and processed in countries other than your own. We
ensure appropriate safeguards are in place for international transfers.
Types of Cookies We Use:
• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage (Google Analytics)
• Preference Cookies: Remember your settings and preferences
Managing Cookies:
You can control cookies through your browser settings, though some website features may not
work properly if cookies are disabled.
Third-Party Links
Our website may contain links to external sites. This Privacy Policy does not apply to third-party
websites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal
information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an
updated "Last Modified" date. For significant changes, we may notify you via email.
For privacy-related questions or to exercise your rights:
Email: [email protected]
Website: www.everythingstartswithhope.com/contact
State-Specific Rights
California Residents (CCPA)
You have the right to know what personal information we collect, use, and share. You can
request deletion of your personal information and opt-out of any "sale" of personal information
(though we don't sell data).
European Residents (GDPR)
You have additional rights under GDPR, including the right to object to processing, request data
portability, and file complaints with supervisory authorities.
This Privacy Policy is designed to be transparent about our data practices while protecting your
information. If you have questions about how we handle your data, please don't hesitate to
contact us.